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Customer FAQ's
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- Thanks you for participating
in our FAQ section. Here we answer the most commonly asked questions
pertaining to our merchandise. If you don't see your question
answered here, please feel free to email customer service at
info@usgraphicdesigns.com
and we will answer your questions promptly.
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- Question 1:
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- How do you care for your shirts
after you purchase them from USGraphicDesigns.com ?
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- Answer:
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- Care for your new shirt is as
easy as turning the shirt inside out when washing. Never use
harsh cleaners on the design and always allow the shirt to throughly
dry before wearing.
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- Question 2:
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- How do I apply a vinyl graphic
purchased from USGraphicDesigns.com ?
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- Answer:
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- Clean the surface thoroughly
and dry completely before applying. When surface is free from
dirt and moisture, remove the back paper coating to expose the
sticker. Place the sticker with the sticky side down in the desired
location. Using a credit card or other flat instrument, work
the sticker onto the surface from the middle out to the edges
to remove any bubbles. Once properly flattened, remove the clear
adhesive covering by lifting a corner of the covering and slowly
dragging it across the graphic until the entire covering has
been removed. Check to see that your graphic is properly seated
on the surface and check and remove any air bubbles that may
linger behind.
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- Question 3:
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- Can I dish wash my Coffee Mugs
Purchased from USGraphicDesigns.com ?
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- Yes. Top rack only.
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- Question 4:
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- Can I purchase your shirt graphics
without buying the shirts to make my own shirts ?
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- Answer:
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- Yes you can. Please contact
sales and give them the item number. At that time they will give
you the price for that unit. Please note: These graphics CANNOT
be ironed onto shirts or hats, they require professional heat
transfer machines to properly press them onto a fabric surface.
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- Question 5:
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- Can I get a graphic on your
site put onto a garmet of mine or something besides a t-shirt
or hat ?
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- Answer:
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- Yes you can. Please contact
sales and ask if it is recommended that the graphic be placed
on that object. At that time arrangements can be made for the
shipping of the article and the price for the installation. Please
note: We do NOT guarantee a successful transfer and will give
our honest opinion if it can be done once it arrives at our location.
If it cannot, we will simply send it back to you.
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